Case Study - Wayne Tile - TNTMAX
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Case Study – Wayne Tile

Wayne Tile is a very successful family-owned business, with over 60 years’ experience distributing tile to businesses and consumers throughout multiple locations in the Northeast. As the company grew through the years, so did their dependency on technology. From connecting their multiple sites and warehouses so inventory could be managed centrally in real-time, to providing point-of-sale support to showrooms, the company came to rely heavily on technology to run its business. As Wayne Tile kept growing and its information technology (IT) provider lagged, President Michael Westra knew it was time to make a change. With his company relying so much on technology and daily IT issues on the rise, he knew something had to be done quickly. A new IT partner that could quickly address ongoing issues, introduce higher security measures, provide disaster and recovery planning, and offer short- and long-term recommendations that kept focus on the company’s ROI was what was needed.

Solution – New IT Focus

Wayne Tile’s in-house IT support staff was stretched thin, working on multiple issues across all company locations with very little support from their existing IT vendor. They needed a qualified professional IT consulting partner with experience and vision in all aspects of information technology so they could focus on their business. That is when TNTMAX was selected to take over the company’s overall IT support, assisting their internal IT staff, and addressing urgent ongoing issues – while a long-term plan was being developed. A comprehensive IT audit of the company and all its sites was performed. This provided TNTMAX with the basis for putting together a plan of action that could address the company’s need for better security and reliability, faster communication, a mixed environment with cloud and local virtual servers, higher fault tolerance, and a disaster recovery strategy to efficiently manage the company’s growing needs and reliance on technology.

IT Services Provided
  • Backup & Disaster Recovery
  • Cloud Migration & Management
  • Data Base Administration
  • Email and Spam Protection
  • IT Support & Monitoring
  • IT Strategy & Consulting
  • Malware Protection
  • Phone System
  • Security & Compliance
  • Server Design & Virtualization
  • Website Hosting
  • Wireless Network

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