Application Development Case Study – FIRST Agency - TNTMAX
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Application Development Case Study – FIRST Agency

https://firstagency.com/

AppDev Case Study

FIRST Agency is a very successful global events solution provider with clients in banking, finance, technology, manufacturing, transportation, medicine and healthcare worldwide. The agency was founded in the United Kingdom in 1996 and now operates in four continents and 26 countries with office in New York City, London and Singapore. FIRST experienced exponential growth over the last 10 years and is now delivering events and supporting clients around the world nearly every day. As the company’s need for a custom application development requirement grew, TNTMAX was selected to be the application developer. Initially, FIRST was using an application to manage and track their event data with some custom development that included new features and requirements the company and its clients needed. As the company continued to grow, so did the custom requirement for more features, functionality and security. After several years, the company decided that their current application and customization had been out grown, and it was time to develop a proprietary application from the ground up that would meet their clients’ needs while focusing on security and scalability.

Solution – Global AppDev Focus

As FIRST’s application development (AppDev) grew, we learned to be flexible and to adapt along the way to their expanding and evolving needs. FIRST was committed to developing a proprietary application from the ground up. TNTMAX was able to provide the necessary expertise and experience through all aspects of the application life cycle, system requirement planning, analysis, design & architecture, programming implementation & testing, and maintenance. We adopted an Agile software development approach to gain the needed incremental flexibility, while focusing on product quality and reliability. During development, we were required by some of FIRST’s key clients and users to implement a very strict and high level of security and compliance, which introduced new challenges. We selected a cloud-hosted partner that provides our client with the expertise, experience and right balance between web security and compliance, reliability, speed and the technology we needed to support the new application. Amazon AWS was the first choice because they were the one player with the longest experience in this area and had the tools we needed to leverage in order to support and build this new application. We selected a .NET/C# for the backend and React/Redux for the front which gave us the flexibility and portability we needed. Security was a key part of this project, which included single sign-on, two-factor authentication, encryption of data at rest and in motion, web application firewall, and more. The product was run through a quality assurance and testing process to ensure the application met the design requirements. The end-product was a proprietary application using the latest technology. This new application provides FIRST with the ability to track and manage events for their clients in a way that is not available anywhere else in their industry. This new tool gives FIRST an invaluable resource that can forecast and provide its clients with real-time detailed analytics and key metrics. The application is now being used in the field with some of their clients and is in the process of being rolled out to all their clients. Now TNTMAX is switching gears and moving into application support while we gather field information and comments from users to create a list of requirements and updates to be reviewed and considered for future versions.

Result – Grateful for the Longstanding Partnership

Today, FIRST has a unique proprietary software tool that gives them the ability to offer their clients unique insights and data in real-time that was not possible before. This makes FIRST a visionary and leader in their industry. TNTMAX has been blessed to work alongside such a great company with amazing goals and leadership. We are learning from them daily, and they trust us to manage all aspects of their company’s technologies and application development.

AppDev Services Provided:
  • Application Architecture and Design
  • Custom Software Development
  • Data Base Administration
  • Existing Software Support and Integration
  • Software Testing
  • Software Maintenance
  • System Administration
  • Web Application Development and Programing
  • Web Application Security and Compliance

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